Refund policy
At Sling Guru, Inc., we strive to provide our customers with the best possible experience. We understand that sometimes returns and refunds may be necessary. Therefore, we have established the following basic return and refund policy:
1. Returns: If you are not completely satisfied with your purchase, you may request a return within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase may be required.
2. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within a reasonable timeframe. Please note that shipping fees and any applicable restocking fees may be deducted from the refund amount.
3. Exchanges: If you wish to exchange an item, please follow the return process outlined above and we will ship out an exchange for the desired item once we receive the returned item.
4. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team at info@slingguru.com within 7 days of receiving the product. We will provide instructions on how to return the item and arrange for a replacement or refund.
5. Non-Returnable Items: Certain items may not be eligible for return or refund due to hygiene reasons or other restrictions. These items will be clearly indicated on our website or during the purchase process.
Please note that this is a general overview of our return and refund policy. For more detailed information or specific inquiries, we recommend contacting our customer support team. We are here to assist you and ensure your satisfaction with our products and services.
1. Returns: If you are not completely satisfied with your purchase, you may request a return within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase may be required.
2. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within a reasonable timeframe. Please note that shipping fees and any applicable restocking fees may be deducted from the refund amount.
3. Exchanges: If you wish to exchange an item, please follow the return process outlined above and we will ship out an exchange for the desired item once we receive the returned item.
4. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team at info@slingguru.com within 7 days of receiving the product. We will provide instructions on how to return the item and arrange for a replacement or refund.
5. Non-Returnable Items: Certain items may not be eligible for return or refund due to hygiene reasons or other restrictions. These items will be clearly indicated on our website or during the purchase process.
Please note that this is a general overview of our return and refund policy. For more detailed information or specific inquiries, we recommend contacting our customer support team. We are here to assist you and ensure your satisfaction with our products and services.